Your AIreceptionist thatnever sleeps.
TriageSense IGT helps your business reply instantly, qualify leads, automate follow-ups and manage every WhatsApp conversation from one intelligent platform.
Built on WhatsApp API with Neural Intelligence.
Answered from your knowledge base in under a second and scheduled a follow-up reminder.
Every missed WhatsApp enquiry is a missed opportunity.
Enquiries arrive outside office hours, teams respond late, leads get lost inside chat threads, follow-ups are forgotten and customer information ends up scattered.
- Scattered chats across devices
- Slow, after-hours responses
- Manual lead tracking
- Missed follow-ups
- Centralised WhatsApp inbox
- Instant AI responses
- Organised lead pipeline
- Automated reminders & follow-ups
From first message to successful conversion.
Customer Enquiry
A customer sends a WhatsApp message to your business number.
AI Response
TriageSense instantly understands and replies using your knowledge base.
Lead Qualification
It captures details, reads intent and organises the enquiry inside LeadPool.
Follow-Up or Conversion
The right agent takes over, or TriageSense schedules a reminder or appointment.
Meet your Nexus Agents.
A coordinated team of specialised AI agents that responds to customers, qualifies leads, manages appointments, supports campaigns and keeps every follow-up moving.
One intelligent team. Every WhatsApp conversation covered.
Nexus Reception Agent
Your always-available first point of contact.
Available 24/7- Responds instantly to incoming WhatsApp enquiries
- Answers routine questions using approved business knowledge
- Captures customer names, contact details and requirements
- Identifies the purpose and urgency of each enquiry
- Transfers complex conversations to the right team member
Build an AI team around your customer journey.
Nexus Brain: one connected knowledge system.
Turn your business information into a connected knowledge network that helps every Nexus Agent understand your services, customers and workflows.
Your knowledge stays connected, contextual and ready when an agent needs it.
- One shared source of business knowledge
- Contextual responses across every Nexus Agent
- Faster and more informed human handovers
You control what Nexus Brain knows. It does not learn autonomously or make business decisions on its own.
Hover or tap a knowledge node to see what it connects. Illustrative content shown.
Everything your team needs, connected in one intelligent hub.
Manage conversations, let AI answer common enquiries and access complete customer interaction history.
Capture, qualify, segment and organise leads without losing important customer information.
Create reusable messages, manage campaign communication and keep approved media organised.
Assign conversations, coordinate human agents and ensure every lead receives the right follow-up.
Train the AI using business information and control how TriageSense communicates with customers.
Keep account and payment-related information organised from one platform.
AI that understands your business before it answers.
Build a knowledge base around your business so TriageSense IGT can answer routine questions accurately and hand over important conversations to the right team member.
Routine questions answered instantly; complex cases handed to your team.
TriageSense IGT assists with enquiries and coordination. It does not provide medical diagnosis, legal advice or autonomous financial decisions.
Built for businesses where every enquiry matters.
Coordinate patient enquiries and appointments.
TriageSense supports enquiry and appointment coordination for clinics and hospitals. It does not replace medical professionals.
One workspace for every customer conversation.
Let AI handle repetition. Let your team handle relationships.
AI Receptionist
- Answers routine enquiries
- Captures customer details
- Qualifies leads
- Schedules follow-ups
- Works outside office hours
Human Team
- Handles complex questions
- Builds customer relationships
- Reviews qualified leads
- Completes high-value conversations
- Takes over whenever required
Seamless handoff — AI captures context, then transfers the conversation to a human agent whenever required.
Stay present without manually chasing every lead.
Use Templates, Campaigns, Groups, Follow-Ups, Reminders and the Media Gallery to reach the right audience and keep every conversation moving forward.
WhatsApp Business Platform pricing and delivery follow Meta's official rules. TriageSense does not promise guaranteed delivery, guaranteed conversions or unofficial WhatsApp functionality.
Turn WhatsApp conversations into organised business growth.
Reply faster, qualify every enquiry and keep your team connected with an AI receptionist built for WhatsApp.
See how TriageSense IGT can fit your business workflow.